Global address list cached mode not updating

This appears at the bottom of an email message (see figure 1 below).

Figure 1 – Outlook Social Connector (OSC) If you click on the OSC you can their picture and a summarized view of recent conversations you have had with that person.

It looks like Microsoft was inspired by the popular Xobni plug-in =) The OSC will show photos from local contacts, the Global Address List, or 3rd party connectors.

This screen shot shows how you can scroll through various pictures and view the location of where those pictures originated: Another nice feature of the OSC connector is that you can view all of your Linked IN contacts directly from the Outlook Contacts navigation bar: The client side method is the default behavior, as users are left to themselves to upload and keep photos updated.

If users are working in cached mode, then there is an additional step to modify the Offline Address Book (OAB) to include the photo, because otherwise it only includes a pointer to the photo.

You have set up Outlook Photos and added photos as you require, however the photos are not appearing in Microsoft Outlook 2010.

So to force your Outlook to sync with the Exchange server you can manually update the GAL.

I saw this related question: Exchange 2010 offline address book does not update but the answer's blog post no longer exists.

Like the answer in the linked question, I know that the mailbox role needs to get a copy to the client access role, but both of these roles exist on the same server in this instance (there's also only one server at this Exchange org).So, the real question is, how can I manually force updates to get the OAB on the server and the OAB on the client to show a new mailbox immediately (or within an hour) instead of saying to users "they'll show up in the GAL tomorrow"?See: Exchange 2010 Offline Address Book replication/distribution schedule?Every time a Mac checks for new mail, it also updates the GAL.Therefore, there is no need for equivalent instructions for the Mac operating system.

Global address list cached mode not updating